Common Questions

You can download the newest version of the Macromedia Extension Manager here:

http://www.adobe.com/exchange/em_download/

The email is sent automatically, please, check your bulk mail folder.

However, you will be redirected to a Download Page after payment, you can download the component from there.

You can upload funds to your Paypal or MoneyBookers account through bank transfer or alternative methods.

If you can't create a Paypal account, then you can use Moneybookers that accepts customers from a wide range of countries.

We offer the extensions as "one time purchase" products.  This means:

1- You can use it on all your computers.

2- You can use the extension on as many websites as you want (no limit), this includes your own websites and websites created by you for other pleople.

3- You can't redistribute the extension.

4- You can't rebrand the product.

Please, change the "Links relative to" setting in Dreamweaver(8 or later). See the image for details.

If this setting does not solve the problem, then follow these steps:

1. Restart Dreamweaver
2. Be sure that you have a local web site defined in Dreamweaver
3. Open the page where you want to insert the extension(this page must be saved previously into your web site)
4. Try to insert the extension again

Yes, Paypal allows you to pay directly using your credit card. You don't need to create a Paypal account to complete the payment.

On the other hand, MoneyBookers accepts credit cards when uploading funds to your own MoneyBookers account.

Yes, our extensions are tested, approved and published in the Adobe Exchange site by the Adobe Exchange Team. This assures compatibility with most Dreamweaver versions, browsers and platforms.

The only exception is TSMerlin, which is compatible with Dreamweaver in MAC but not with the MAC browsers.

If you are testing your page directly from your local hard disk in IE 7, this message appears:

"To help protect your security, Internet Explorer has restricted this webpage from running scripts or ActiveX controls that could access your computer. Click here for options."

In IE 7 this message appears when you test a web page that contains a script or Flash item directly form your local hard disk. When you upload your page to an online web server that message does not appear.

The address from a web server must start with http:// or https:// . On the other hand if the address start with C:\ or file:// then you are testing it from your local hard disk.

Just upload your web page to your web site and you will see that the error disappears.