- Common Questions
Answers about Common Questions
- Flash Music Player
Answers about Flash Music Player
- Flash Video Player
Answers about Flash Video Player
- TSPlayer Administration / Control Panel
Answers about TSPlayer Administration / Control Panel
- HTML5 Music Player
Answers about HTML5 Music Player
- HTML5 Video Player
Answers about HTML5 Video Player
- Skins for TSPlayer
Answers about Skins for TSPlayer
- Audio and Video Player
Answers about Audio and Video Player
The FAQ contains the answers to the most frequently asked questions. Please check these FAQ entries before contacting our suport service.
Select a question to access to the answer.
- Why my videos are shown in some browsers but not in others?
- Why the Autoplay is not working in the iPad?
- My videos in FLV format are supported by all the computer's browsers (including Safari) but not in my iPhone with Safari too.
- Why the loop feature is not working in my iPad?
- Why in some versions of Internet Explorer, the interface of video player is a little different?
Why my videos are shown in some browsers but not in others?
Not all browsers support the same video formats, for example Firefox can play OGV and Safari H.264, in all browsers with support for Flash player can be used the FLV format.
The recommendation is to define multipleGo to the questions list
Why the Autoplay is not working in the iPad?
The autoplay behavior was intentionally disabled by Apple:
My videos in FLV format are supported by all the computer's browsers (including Safari) but not in my iPhone with Safari too.
The FLV is a video format proprietary of Adobe, and supported by applications based in Flash. The Apple gadgets (iPhone, iPod and iPad) are restricted for flash player, so the FLV videos can't be the only one video source, if you want to share your information for iPhone's users.Go to the questions list
Why the loop feature is not working in my iPad?
The loop feature was disabled by Apple from all gadgets that use the IOS operating system.Go to the questions list
Why in some versions of Internet Explorer, the interface of video player is a little different?
The main difference in the interface is relative to rounded corners. The rounded corners are achieved with the CSS 3.0 standard but some old versions of browsers have not support of CSS 3.0.
But don't worry about, the main features are all available and the tendency is to reject the obsolete browsers.Go to the questions list