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Answers about Common Questions - HTML5 Music Player
Answers about HTML5 Music Player - HTML5 Video Player
Answers about HTML5 Video Player - Audio and Video Player
Answers about Audio and Video Player
Audio and Video Player
The FAQ contains the answers to the most frequently asked questions. Please check these FAQ entries before contacting our suport service.
Select a question to access to the answer.
- How I know about the new skins for media player?
- Why is possible to enter more than one media files for each item?
- I have multiple subtitle files for different languages. Is possible to use all of them?
- How it is possible to sell all files of album?
- What audio formats are supported by each browser?
- What video formats are supported by each browser?
- Are included all skins with the plugin?

Answers
How I know about the new skins for media player?
The skins list is loaded from our website, so you always have access to the actualized skins list.
Go to the questions listWhy is possible to enter more than one media files for each item?
The browsers support different formats of audio and video, so it is recommended to enter all disposable files format for each item, then the browser selects the corresponding format.
Go to the questions listI have multiple subtitle files for different languages. Is possible to use all of them?
Yes of course, press the "Add another one" button and enter the data related to the new subtitles.
Go to the questions listHow it is possible to sell all files of album?
If you want to play some files through the media player, but sell the complete album. You should enter a zipped file (with all files of album) in the box "Select the file" of "For Sale" section.
Go to the questions listWhat audio formats are supported by each browser?
The audio formats supported by each browser, can be checked in the following link:
http://www.w3schools.com/html/html5_audio.asp
Go to the questions listWhat video formats are supported by each browser?
The video formats supported by each browser, can be checked in the following link:
http://www.w3schools.com/html/html5_video.asp
Go to the questions listAre included all skins with the plugin?
The free version of plugin includes only the Classic Skin. The premium version of plugin includes all skins. If you have purchased the premium version of plugin some time ago, and does not includes all the skins, use your download link to get a version of plugin with all available skins.
Go to the questions list